Terms & Conditions
Last updated 19 June 2026 · Version 1.1
These terms set out the agreement between you and EuroThetic when you book and attend one of our trainings. We've kept them clear and fair — in the same spirit as everything we teach: think before you treat. If anything here is unclear, just ask us at info@eurothetic.com.
Who we are
EuroThetic Academy is operated by Eurothetic B.V., Lorentzplein 45, 1171 BB Badhoevedorp, the Netherlands.
Booking and confirmation
You can reserve a place directly through our academy — no account is needed to start. We create your account for you once your booking is complete, and email you a link to set your own password.
Your place is confirmed once your payment has been received (or, for invoiced and sponsored bookings, once the invoice is settled by its due date). Places are limited and small-group by design, and are allocated in the order bookings are confirmed.
Prices and payment
Prices are shown net, with VAT added where it applies (currently 21% Dutch VAT). Payment is handled securely by our provider, Mollie — by iDEAL or card. We issue you a proper invoice for every booking.
Who our trainings are for
Our trainings are for registered clinicians. You confirm your eligibility when you book, and we may verify it — this is set out in our Eligibility & Screening Policy.
Cancellation & refund
Plans change — we understand. If you need to cancel your place on a paid training, the refund depends on the notice you give before the start date:
- More than 30 days before: full refund, less a €75 administration fee.
- Between 14 and 30 days before: 50% refund.
- Fewer than 14 days before, or non-attendance: no refund.
Instead of cancelling, you may transfer your place to a future cohort once, free of charge, if you tell us at least 14 days before the start date and a suitable cohort is available — or send an eligible colleague in your place at no extra cost.
Open days and free events: you can cancel free of charge up to 48 hours before. Because places are limited, if you register and then don't attend without cancelling in time, a €50 no-show fee applies, as set out when you register.
If we cancel: in the rare event we cancel a training, you'll receive a full refund of everything you've paid. We can't reimburse travel or accommodation, so please book those with that in mind.
To cancel, email info@eurothetic.com. The date we receive your message is the date that counts; refunds go to your original payment method, normally within 14 days.
Course materials
The materials we provide are for your own professional use. Please don't copy, record, photograph or share them — including live demonstrations — without our written permission. The content and teaching remain our intellectual property.
Your account
Your portal login is personal to you; please keep it secure and don't share it. You're responsible for activity under your account.
The nature of our training, and your responsibility
Our trainings are educational — they build your knowledge and skills, but don't certify you to perform any specific procedure, and you remain responsible for your own clinical practice. Our Training Participation Policy explains this, along with the conduct and confidentiality we ask of everyone. In short: think before you treat.
Liability
To the extent permitted by law, EuroThetic isn't liable for how training content is applied in your own practice, or for indirect or consequential loss. Nothing in these terms limits liability that can't lawfully be limited.
If something goes wrong
We want you to have an excellent experience. If something falls short, please tell us — our Complaints Procedure explains how, and we'll work to put it right.
Governing law
These terms are governed by Dutch law, and any dispute will be dealt with by the competent court in the Netherlands.
Changes to these terms
We may update these terms from time to time; the version and date above always show the current version.
Talk to us
Questions about these terms or your booking? We're glad to help — info@eurothetic.com or via eurothetic.com/contact.